Hello CBGAM,

Thank you for reaching us and we are sorry to hear that you experieced such inconvenient issue with us. We will address this matter and will try to clear it on the scam accusation thread you raised.
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Hello,

I’m following up to check on the status of my case. I was informed that this would be resolved by the end of the day on Monday, but I haven’t received any updates. It’s now been a few days, and this case has already been ongoing for several weeks.

Can we please resolve this as soon as possible? I’ve provided more than enough information to locate my account and send me the email.