Quote from: NovaNavigator on December 25, 2024, 07:25:40 PM

My intentions was znOT to withdraw. But when the $75 withdrawal took forever what else would I feel like. They’ve done this to several people. They wave a bonus in front of you and when you’re done they remove it. They did it to the guy cryptogod above who wagered 2:5 million dollars lol. They are scammers and I’d stay away:

Hello again,

I do level with your story and understand why you are frustrated, because you did not get an additional $2250 bonus, although I have clearly explained our POV.

We refunded your deposit in full and it was instantly withdrawn. No harm done.

I have responded in full to cryptogod & yourself. We have done the best we can to remedy the situation in both of these cases.

Many players wish to check out a casino before committing to them, to see if they are legitimate, completely understandable & something I would do too. The same goes for the casino - we often can tell by the first deposit/session if a player is legitimate through countless metrics. In this case, we concluded that the gameplay was non legitimate and did not warrant the additional bonus.

It is a shame that 2 of these situations are so highlighted, and the other 1000 very happy VIP Transfers are not mentioned.

Anyhow, our mission remains the same - to provide the highest value & service to players.