Quote from: eXch Support on Today at 09:56:29 AM

Quote from: dfaogiuh on Today at 12:41:21 AM

I know right my transaction has been on hold and it's quite large and they won't refund me, I don't know if it's a potential exit scam or what it's not FUD if they are actively holding users funds. And on top of that ("All systems operational"). Also due to onion site being offline, makes me think the site could of been taken down by law enforcement, due to the lax regulation. Which btw is not why I use it. I just used it because of low fees but anyways just a heads up don't use service till this is resolved. Also I just realised that the account that has been commenting "eXch Support" which made a comment "Hi, I confirm that we are currently experiencing some technical problem. All orders will be processed as soon as possible, our relevant team is working to solve the problem." on December 27, 2024. This account seems to be a different one to the ones they normally use being that the original has a "Full Member" Position and this one that made the comment has a "Newbie" Position. Ohhh well if I got scammed no point in crying I can't do anything this should just make someone who has the skills create a dex of this, and maybe include privacy coins. We will see what happens but at least new transactions should be halted and or system updated. And current transactions able to make refunds. Regardless nothing I can do now guess I will just have to hope I get my coins.

Quote from: poliho12 on Today at 04:16:23 AM

When the system has problems, you should stop the automatic exchange service, or issue a notice asking users not to send funds to you.
Instead of letting more users' funds be stuck with you.
Hope to refund users as soon as possible.

Hi, eXch was not taken by law enforcement, and is not exit scamming.

We are sorry for the delay which was necessary to process the orders, there was some hardware failure on the database node. It took some time because we had to replace some server part that was unavailable at the moment. This issue is now solved and all operations are restored and fully functional.

(By the way, the official eXch account already confirmed that eXch Support is legit in at least 2 forum messages : 1 (last line) + 2)

Hi yes I can confirm all went through and is good, however a suggestion from me would to update system status when issues happen just so nobody is unclear about any issues that are happening before an exchange. Anyways all is resolved and I hope exch continues to thrive and prosper.

Quote from: Heibo on Today at 04:33:28 AM

My funds are stuck for 2 hours. I need help.

If you still have any problem with your order, please contact me in private with your order number.