Quote from: Geekking on Today at 09:20:14 AM

First of all, hello everyone,

I am sad that this happened to me in 2025 on a licensed crypto casino site.
When I was playing on Shuffle, they mentioned the existence of such a site in the chat room and said that you can deposit SHFL coins and that the site is very nice. So when I was looking for an alternative site to Shuffle and BCGame, I decided to give it a try.
I found out from their live help that they have vip transfer features and I opened my account with a boosted level by moving my stats from bcgame here and started playing here a few days after my membership (yesterday 14/01/2025).

I made my first deposit with USDT and won and then lost while playing limbo.

https://prnt.sc/7v3yfv_PKkJL

Then I made a 2nd investment and continued to play limbo and after losing hands I made a decent profit on limbo.
I leave here a screenshot and a link to these winning hands

https://www.razed.com/?betid=124156343
https://www.razed.com/?betid=124156314
https://prnt.sc/prI8abhMuYCD
https://prnt.sc/ktCLWOVeVuUU
https://prnt.sc/SsX-1KLuQnG1
https://prnt.sc/lxx1Gi5Lp1Kz

After this win, I took a very small portion of the money and bet on sports events.
https://prnt.sc/XML0nTh4MACa

I ordered to withdraw the other part and started waiting
https://prnt.sc/Rs8Ctyx45O0d

Hours passed, but when I saw that my money was not paid in any way, when I asked live help about the situation, I was passed with automatic messages. The message was always the same, script messages and I got no results.

https://prnt.sc/G2MV3FYif6FO
https://prnt.sc/2jd3jddC1Kf7

Likewise
Although the sports coupon won, they first did not deposit the amount of my coupon into my account, they told me to wait, and they deposited this gain as a result of my writing to live help many times. However, I have already lost this winnings due to the stress I experienced because my withdrawal request was not processed and sent.
In the meantime, I sent messages to their social media accounts, under their headlines on bitcointalk, and to the telegram address of their manager named Mark, expressing my dissatisfaction with my withdrawal request, and he responded hours later. Of course, there is nothing more natural than a site's administrator or official sleeping due to the time zone difference, but as far as I understand, this site has very few employees and only 1 official, so I could not get any other feedback from anywhere

He told me that checks will be made, that they have the right to do so, and that my check will be sent after the check within 24 hours of my check.

https://prnt.sc/6qQxeX4ErqhE
https://prnt.sc/PrFYpr-_rykt
https://prnt.sc/g_udzrI0YXuL

Even though he told me that 99.9% of withdrawals on their site were instant, everyone on bitcointalk, trustpilot and their own site chat was complaining that they hadn't received their money for hours or even days.

Quote from: alex930 on December 31, 2024, 06:23:44 PM

I've been waiting for 60 hours. No one says what's wrong. They just said to wait. Is that normal?

ID 9dd67755-9d4a-4750-bae7-06c040ed49d7

Mark told me that the review would be done by the developers in the EU time zone and that I should wait till 24 hours timeframe of my withdrawal.
https://prnt.sc/JT-LeIiq4n4M

https://prnt.sc/wnD1PuoiBdLK

Whether to play or not to play on this site, which has kept me waiting for almost 24 hours, is up to you with all the screenshots I have shared and screen recordings and correspondence histories that I can share.
Of course, if my money is paid, I will correct this message as resolved, but the nerves, stress, insomnia and irritability I have experienced in this process will be left as damage.

My personal trust in this site, which claims to have very fast money transfers on its site, makes all kinds of excuses for not paying a new customer his earnings from his original games, and has a small number of employees, has been sadly shaken. So much so that I have been ridiculed on my fellow streamers' telegram channels for not being paid for such a sum.

I am afraid that the authorities will confiscate my winnings under false pretenses and will try to justify themselves here.

It is a shame that this is still happening in 2025, when gambling is supposed to be entertainment, not stress or think about whether your can withdraw your winning or not.