Can you confirm whether in his case it was a single transaction of 100 XMR or several?
@brett6934 claims it is one of 100 XMR, while you claim that there are multiple (7) transactions on one order. What is true here?
Hello,
We received evidence from the exchanger that the client created and paid for seven orders during the day. However, these data are confidential and not subject to public disclosure.
There is nothing wrong with placing multiple orders in one day. Why is that an issue? And what exactly is this need for KYC, especially when dealing with Monero, a cryptocurrency that can’t be “dirty”? What’s suspicious about that? Who gave this anonymous Whitebit proxy exchanger the right to demand anything from anyone? Their Terms of Service mean nothing because this is not a legitimate company, and what is happening here is illegal. You can claim in your TOS that you have the right to hold onto all coins, but that doesn’t make it legal, and it doesn’t change the fact that this situation is theft.
@brett6934, your actions seem manipulative. You are trying to put pressure on the exchanger and the monitor administration in the public space. To resolve the situation, you need to pass KYC. You can contact the exchanger for this.
Public pressure should be applied to both you and the shady exchanger.
The real mistake was trusting you in the first place, and if anyone continues to trust you, they’ll only end up making the same mistake.