So they have responded asking for a wallet address to issue a withdrawal too. Haven’t got the money yet but will update the thread if I do in fact get my money. If I don’t I will do the same.
Hello CBGAM,
As per your request by PM, we are initiating a deposit return instead of account recovery. Kindly wait for 24-48 hours for the fund to be processed. We are thanking you for your patience.
Hi There,
It's been over 48 hours and I didn't get the withdrawal to the address I sent in the email.
Is there an update?
Hmm... I was a bit ahead of you, inquiring this yesterday to my contact, to see if both of you had sorted it out, as I was about to update my list. They told me that earlier that day you've just finishing some formalities with them, I think it's safe to assume that the 24-48 hours actually begin after that second where every step necessary is crossed.
Let me try to reach them again, though, see if they can push the transfer soonest possible or is there [though I am sure there should be not] other thing need to be sorted out.
Thanks for your help. Still haven't gotten the money or another answer!