We aim to respond once or twice a week, depending on how many questions has been presented, but we do keep an eye on the forum a bit more frequently than that.
And yes, we do read every post (
even the mean ones 
), so ideas and suggestions are forwarded even if they wouldn’t be replied to immediately on the day here in the thread.
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Thank you again for your questions and feedback, do keep them coming and we will keep on answering, to the best of our capabilities.
Have a lovely day everyone!

Thank you for responding to my question and also other people's questions, I like the way you responded to this even though you said to wait 2 weeks depending on how many questions but it is something good that you did.
Keep up the good work here, others will still be happy with you.
Just wanted to make a quick comeback to make a slight correction:
We aim to be active
once or twice PER WEEK, not every other week. Or if things get really active, we will make time to reply every day if that is what is needed!
And I wasn't referring to any of the questions I replied to, the mean comments were a reference to when some individuals make truly negative comments about the casino.
Unless the negative feedback is justified, then fair is fair and we will see how we can fix the experience for them and others.
