The main focused is to keep answering questions and helping out people if they are that in urgent situations depending on how their request is, so being active at least 3-4 times in a week will also build more trust and increased the rate at which people uses the Betpanda.io. Most challenges why some casino's loses customers are poor communications, such as what is happening and if they don't get the attention required they feels otherwise, so to get the people's heart into the site then being actives should be one thing to do to retain most people, though we can say we have customer support on the site but people from this community values interacting with their representatives directly on this forum.
Certainly, we do aim to keep active and as I mentioned, we do keep an eye on the forum constantly and should something arise which demands more immediate attention, we will absolutely get on it straight away.
But if the questions are more general and not necessarily urgent, we might gather them for a few days and answer them all at once, rather than us replying to every post separately.
We are very confident that we will find the perfect balance that suits all sides equally

Exactly.. this is what I mean in context, and of course you won't keep replying every single post head-to-head except they are deem necessarily to attempt to or just as you said to be in an urgent situation then feedback is mostly needed to get everything ironed out as it may be.
Gathering the questions or feedback from people here can take few days as you said, that is not a problem.