I can't believe I managed to read all sixty posts of this thread in one sitting. Wheww...
Anyway, OP, in regards to the post on the neighboring thread that washed me to this thread and the statements that you keep giving across this thread, I would advise you to make up your mind whether the casino scammed you and steal from you or not, because you said here that they didn't, and you didn't blame the for the loss/hack that happen, but on the other thread,
THEY ARE A SCAM PERIOD! THEY STOLE FROM ME!
Shortly after I posed my entire experience with them, they closed my account entirely!
That said, I think this is a two situation commingled into one seems-complicated-but-actually-not-that-complicated issue. It's two separate issue that can't be mixed, two incident that has no relation to either side. The hack was not related to bitcasino [as other mentioned, even if you connect your MM to bitcasino, they don't have control to initiate fund transfer] and bitcasino's reaction to your complaint was not related to the unfortunate situation of the lost fund.
As such, if I may, I'll try to address both situation simultaneously yet separately.
First, with bitcasino.
Do you mind to perhaps provide us with
screenshots of those conversation instead a copied text? It serves as a more reliable evidence than the ones you provide so far.
And to parroting what someone else said [sorry that I can't mention all of you specifically, it's a sixty posts long thread, some are wall of text, some are stupid spam post, and I literally have other threads waiting for my attention, so I --at the time being-- can't take a look into the thread again to find the post in order to mention the author who suggested this idea and mentioned that words] a CEO replying you is a clear opposite of the claim they're ignoring you.
I'll appreciate screenshots for a better understanding.
Second, with lost fund.
I know you mentioned that you don't want to share the address for privacy reason and I know we're kinda chasing ghost here as there probably is literally nothing we can do at this point, but how exactly do you expect us to take your words that you lost such a huge amount of ETH without any valid proof to substantiate the claim? Perhaps it'll be nice to validate the claim by providing us the address, so we can see that 88 ETH was indeed moved hand.
It came to my awareness that you've also lost
165,000 in ETH approximately last year. I haven't read that thread yet, but is it possible that the same situation happened or at least the same culprit is behind the 88 ETH?
Hello holydarkness, I believe the 2 cases are the same; and I don't know why the OP is saying he doesn't want to publish his adress where he have done it before.
However, I have found his
self-claimed adress to be
"0xbed5681AB526863c4CCee75e394db537A75DA761" from the txd he has published.
By deep diving more into the incident's timelime;
- At Jul-28-2023 02:12:47 AM UTC / Bitcasino's Hot Wallet have sent this wallet total of
111 ETH/i] / hash: 0xccc3cc465202d1e45f6536c4f2588d744b6f566b9c22efbbc5b96196c8c9ddad
- At Jul-28-2023 02:13:47 AM UTC / 0xbed then sent 26.83814452 ETH to 0xbb1A9Ec441021f820254cF90CfA5f51e612CdbF2 (Kraken Wallet, presumed to be OP's? I couldn't see ay mention of Kraken, if there is; please inform so I change this.)
with hash: 0x786b6aed2a1414f8e1b61341d86b185f0916b04ca9fcaf42b7271e719c18954b
- At Jul-28-2023 02:18:11 AM UTC / 0xbed sent 88.309416851577070531 ETH to the wallet 0x4B9E0ddAbaD6dff604db3D827F5fa7E1c6952AA8 which is now noted as (Fake_Phishing185501). With a hash: 0x094f01f9174845200e6324bf18a242e0b19ce7f058a4cb928144d22df8313bcc
Important note is that: OP had sent small transactions to the same wallet for a few more times later on to send the scammer messages.
On to the phishing wallet;I looked at the wallet
0x4B9E0ddAbaD6dff604db3D827F5fa7E1c6952AA8Saw that 88 ETH was sent to this adress in 5 transactions in a few days (I don't understand why he didn't send them all at once since they all went to the same adress) : 0x7c34C35Ec5896F391B5Ea4Bc7BE7c3E0e4c8d52a

The wallet 0x7c34C35Ec5896F391B5Ea4Bc7BE7c3E0e4c8d52a then sent all of the money to Tornado Cash to mix them all one by one.
As seen here:

Sad to say that, I believe OP was geniunely scammed. But this was not done by the casino since the owner of the wallet was OP. Probably a phishing scam, and a sad one hence the ammount.
If not, why would he try to launder his own money?
I have many questions to ask to the OP, if he wishes to answer;
Let me start by:
Why did he send 26 ETH but not the whole 111 to his wallet? If he did, he wouldn't have 'lost' the 88 ETH.
Why did you send that 26 ETH to your KRAKEN but not the whole?
I am not trying to mean anything, just trying to understand the situation.