Quote from: SamReomo on Today at 03:57:50 AM

Quote from: LogitechMouse on Today at 01:33:29 AM

I also had the same problem just yesterday, but I went with a different route.
Instead of contacting the customer support, I just created another account. Still, this is a small problem that Betpanda must solve, since there are many like me who often forgets their passwords. It's a good thing though that their customer support is there to guide their customers.

It's always better to read the terms and conditions of a casino before creating multiple accounts out there. There are some casinos that strictly prohibit creation of multiple accounts and if they find someone having multiple accounts then they might freeze funds of all those multiple accounts. I don't know if Betpanda has a rule like that but I know some casinos have strict rules when it comes to multi accounting.

In general, You will not get into trouble by having multiple account while only one is active. They will just inform you about multiple account and closed the dormant account.

Even on Stake which is the most strict casino on multiple account on close the other account as long you don’t use them simultaneously and there’s a huge gap on the activity history then your fine. The problem is when you use both account at the same time to abused casino features such as promotion and bypassing limit set on one account.

I always create new account whenever I forgot my old account credentials and just inform the support to close it for me.