Quote from: micky123 on Today at 08:32:09 AM

Quote from: Fivestar4everMVP on Today at 08:27:02 AM

Quote from: micky123 on Today at 08:21:00 AM

Put in a request for withdrawal today (instant), normally gets sent within 15 minutes as promised, but it's been 3 hrs and no sign of the withdrawal being processed. The withdrawal shows as pending on their website, so there is hope, maybe. Anyone knows a support email address for the team?

There is absolutely no need wasting your time with freebitco support because they are never going to respond, and it doesn't matter how long you wait, except you have nothing else important to do with your time, then you can spend it on sending countless number of messages to support who will never respond to any.

Since the issue with the site began, instant withdrawals are no longer instant as written on the site, but the good news remains that withdrawals are processed, and you will get what you requested for at the end of the day, only thing is you will have to wait patiently because some times, and for some users, it takes several hours, sometimes up to 48 hours or more.

I have withdrawn as recently as mid december and did not face any issues with instant withdrawal, guess their Hot wallet is empty right now and probably needed refilling. Gives me hope when you say that people have been getting their withdrawals though, although patience is the key.

Yeah, be hopeful for so far, non I can remember have complained of their withdrawal request not being processed after maximum of 3 days of waiting, processing may take time (like I said before) in some cases, but the user always will get his or her money.

And speaking of their hot wallet, well, to be honest with you, I know nothing about, so I can't tell when their hot wallet is empty or not, but being an active user of the casino, and also an active contributor to discussions on this thread, i can tell you that some users actually get lucky and request withdrawal when it is processed almost immediately, while other times, some are unlucky and request withdrawal when It will take several hours, or even tens of hours before the request is processed.

But in the end, everyone gets his or her money, and I think this is what's most important.