Quote from: bazanachi on January 03, 2025, 01:00:22 PM

They cancel winning bets !! after game it's finished
They cancel winning bets !!
Hello , very bad experience with this bookie' i played around 2-3 weeks to them , not win much not lost much middle balance , one day before i lost around 3-400 $ in some soccer games (not win) , i deposited more and i bet on a game around 200$ and this bet has been a winning bet, on HT a bet on over goals....they waited to finish the HALF TIME , and instead to give me the winnings , they canceled the bet!! Ok i have no issue if they put wrongs odds or something like that , but please cancel before to see if bet its win or lost....so i can place in other bookmaker ! they say it's not their fault it's the 3rd party provider ...It's not fair for us , for them its a win win situation ,if you lost it's lost , if win its canceled...how we can win ?! I specify the game it's from first league, not...3-4 league , and they didn't close the odds or error or something like that , and also they had around 30-40 minutes to cancel, because i place the bet in the first minutes, everything whose going normal ....and barely i catch the bet with some luck . They are just ridiculous!!

Sorry, missed your message. Do you mean sports? Sport bets are canceled by provider and not us, but if there was an issue please contact our support, they can't do anything with canceled bets by provider but probs some cancelation bonus they can.