Still no voucher?
I've reached that particular contact who will issue voucher, but they've been busy for the past couple of days and wasn't able to return my message yet. Plus, I am currently hospitalized, and definitely not that well that I can't focus on my device as intensely as I can.
I've left a message to their colleague to reach me and reply me soonest they can. We'll sort your case once I can sit with my contact.
Oh, in case you doubted my story of being hospitalized... here, my hand while I write this draft:
I'll appreciate some more patience while I am giving my best to resolve the situation for your sake. May I suggest to sit still and be assured --as I've said it in the past-- that I'll see it myself that this one got resolved.
Dude, first take care of your health, will ya. Everything else can wait. This is not your job or anything so you should put yourself first. Sure OP needs to get his money but he already got a big chunk first of all, I am sure the rest will follow. I know it's annoying to be patient when a site is so slow in figuring out the simplest things, but that's the situation. It's not like this case is open for a month or longer, this here is actually still quite fast considering you are dealing with bc here.
So OP, please show some patience. Let holy do his thing and get healthy because that should be the priority here after all he already has done for you.