It amazes me that despite all the bad things that have happened about this company in recent years, people still buy their devices, when there are so many good alternatives available.
Bad habits die hard. ~snip~
This is true - and part of the responsibility for this probably lies with us who helped them to brand themselves at a time when we considered them a company that produces good devices for secure storage of cryptocurrencies. However, back then there weren't nearly as many alternatives as there are today, it was literally an option to buy an L or a T.
I blame Ledger company because they can't make proper reliable battery contact, and why they wouldn't just hire normal engineers to do that. So i only disappointed of quality of Ledger X not all Ledger product lineup, therefore i might buy Nano S Plus. BTW i got Trezor Model T, i bought both devices to compare them. Trezor lacks some coins i need in Ledger, so i need to use them both.
I looked at my old Model X and it says on the back that it was made in France - does yours say the same? I don't know about those older models, but I think I read a few years ago that their devices are manufactured in China, and only partially assembled in France - and by some strange law, you can declare any such product as being made in France or the EU.
I am surprised that Trezor does not support all possible altcoins like Ledger, but it is obvious that there are so many new coins that it is not possible to add them all/create an app for them.