- Players have 7 days from their first deposit to fulfill the wagering requirements.
From my understanding, the bonus thing has already expired right? It's been already a couple of week, but I still cant withdraw. I have talked with LM as well, and unfortunately the issue is still there. Perhaps you guys can explain to me what the mistake I did and how to solve it? It just doesn't make sense to me to wager 80x of deposited amount to withdraw the balance. Thank you.
This is definitely a bug probably due to your first deposit never being bust that’s why the bonus expired. Casinopunkz support is responsive and updating frequently the casino.
There should be a cancel button for that bonus in case for a scenario like this which user doesn’t meet the requirements during the expiration period.
I have some cashback on this casino due to my recent loss. I’m wondering if my cashback will get lower if I will play again and recover some of my previous losses. This is not a rakeback so the cashback is based on my total losses.