There are other websites where people can give review. Trustpilot reviews are not reliable. Trustpilot is also a letdown in my opinion where I definitely tried a casino and yet trustpilot removed my review but for a casino that isn't really finished yet or its still in development but the review remained intact and no further steps required by trustpilot. Anyway, whale does respond which in my opinion they really listen to their players instead of just leaving it there or doing nothing at all.