Glad to hear that your withdrawal has been processed even the consequence is that your account is banned, we can't refuse your opinion about support service because it is a fact. You are lucky to get a full withdrawal while in other casinos they may only process based on your deposit while winnings will be frozen or withheld. By the way do you know the reason your account was banned? because it is usually related to illegal activities and we know Blackjack.fun has many weaknesses that can be exploited, I don't think they banned you for no reason especially you are one of the high rollers which of course every casino needs.
I don't know since I don't have any feedback from support. I play relatively rarely in the casino and only occasionally if a good promotional offer comes up or to catch a few cents in a competition.
Sad to see but also good as a warning. I did not receive any reply from the support, not 3 weeks ago to some other question, and not to the questions about rake back and so on I sent like 5-6 days ago. Guess they don't take this serious anymore. They also gave up here so it seems. Once there was a signature and giveaways, first the campaign ended and now there is nothing anymore. The only interaction was them deleting my post like 2 weeks ago.

Glad to have finished on the site being up (slightly) and now just waiting for the token even though I think it will be worthless once they pay them in like 2 weeks.