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Anyway, I would like to suggest the betkin.com hire a ANN thread manager for making this ANN thread active although they were running a signature campaign it will be more good result for them.
A manager to manage this ann thread is a good idea. because there are many questions from people that have not been answered until now, and having a manager can help them get answers faster in this ann thread than having to wait via their email.
because on their website they also don't have active customer support, and that makes people who want to ask questions or have problems with their accounts can't get a quick response.
The casino uses different social media to help customers with different aspects of the platform, maybe you mentioned the ANN thread but they also have human service and bot support on all social channels on Telegram, Discord, and twitter.
But if you mention any problem I think it will be fixed, as I have not faced any problem till now after creating account and participating in the game.
But today I will re-enter the game and if I encounter any problems I will definitely mention it.