Online or the live chat support? And do you have maintained any time schedule on it like when it is available or not?
And I want to inform you that I have asked a question on your chat support yesterday and I have created account also on your account but haven't get any reply from your support member still shows back later today.
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He is referring to the live chat support and I think they are not yet maintaining a fixed schedule possibly because they have a limited number of human operators to accommodate queries from all the players trying to contact them. I tried using their live chat support three days ago and left my email for a follow-up response but I haven’t received one until now. Maybe it depends on the level of urgency and priority.
They may be busy and unable to solve the problems of the gamblers, so if this continues for a long time, the number of gamblers will decrease. Gamblers are not going to be patient with problems going on for long, that's why I would like to say that like advanced and big casino platforms, they should also play a role in solving problems quickly. The more encouragement and solutions gamblers receive from the team, the more the Betkin platform can improve.