Hello all,
Please allow us to elaborate on why the account was closed.
The account was flagged to us by our Sportsbook provider Betby for suspicious betting activity. This was reviewed, and the user was found to be in the breach of our Terms and Conditions, in particular the following clause:
5. ANTI-FRAUD POLICY
In the interests of fair play, it is not permitted to utilise or deploy any novel or recognised betting techniques while using our services which are designed to circumvent the standard house edge in our casino games nor the sportsbook. Should we detect that You have engaged in any activity of this nature, we may immediately suspend, terminate or restrict access to Your Account and/or retain any funds on the account.
Hence, as per the above, the account was closed.
We also believe that our Security team has been in touch with you regarding the matter.
Do let us know if you have any further questions.