Anyway, I have received from their live chat more likey they response me after one day, it even if you can say this is live chat support but that not really like live support.
By the way they answer me that on regarding the question of their general withdrawal waegring requirement this
" The wagering coefficient in slots is 1, in live casino 0.1. That is, with such a coefficient you need to place a deposit for further withdrawal of funds."
Can anyone summarize me to this I didn't really understand their terms for withdrawal requirement.
Yeah I got what you mean, it doesn't really feel like live support when resposes take a whole day.
I think the wagering requirements differ depending on the type of game. If you play slots every dollar you bet counts fully 1x but if you play live casino games only 10% of your bets count toward the requirement 0.1x. So to meet the withdrawal conditions you need to wager a certain amount based on these multipliers before you can cash out. Please correct me if I'm wrong.