-snip-
If this is the case, a little patience goes a long way and he should have his full access of the account in no time, but then again KYC process shouldn't take forever as other players and watching how this is being handled and wouldn't want to be in their shoes.
Am just hoping, Betpanda can work with KYC service providers like "
sumsub" in the future who would make this process a breeze as they kind of keep a file on user's and you can simply verify it's you and data is verified in no time. ** of course Data conscious users this isn't the best option to trade privacy for convenience **
I'm not sure how many gamblers really care about the privacy and security of their data. I think some of them are too easy to provide personal documents for KYC purposes at various casinos before they leave the casino forever without asking the casino to delete them from the database. Even though this data can still be deleted upon request from the customer - some gamblers ignore it.
Regarding KYC - I think this is a requirement of a centralized service including casinos and most exchange platforms. KYC is intended to prevent various abuses on the platform - but it is true that the security of customer data is still always questioned in various places. If they cared about privacy - then perhaps they would never have dealt with a crypto casino that requires KYC for all its customers.