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I don't have the knowledge to be the judge here, while BetPanda hasn't specified if they can actually gain access to these funds in any way, logfiles mentioned that they may have access but the risk of compromisation isn't worth it. Apart from that, I'm confident that Betpanda will eventually honor the request and deposit the money to Woodie's account, either in full, or at least partially, since it's his fault for mistaken deposit. Even if it's not their fault, it's good publicity to the casino, even though in reality they aren't required to honor it.
Anyway, we shall wait for an official response from Betpanda, till then, I wish Woodie good luck.
I don't think this case will be resolved publicly between the two parties - but it will be resolved privately behind the scenes. The answer from the betpanda representative previously reflected that there is a team that will handle this case - but since the user in question posted here, it is logical to give him support even though we cannot force anything on either side.
Yes - as I said before, good luck and the case can be resolved. We are not judges - but only observing the progress of the case.
It will just create public discussion towards that incident which is not actually helpful and opinions from people will not solve anything. Much better if he ask for updates from time to time to see if there's development regarding to that case.
Since the only thing to do by Betpanda is to support that network and his supposed to be lose funds will be created but usually it really takes time before that situation happens.
So lets really see if this situation will be fix since its good to see a casino is proactive for helping people towards this kind of issue.