We sell prepaid cards and gift cards for crypto, I do not believe 1.9 BTC thread is real, it seems like some weird kind of advertisement. If you want you can send PM about it.
Yeah, it's hard to believe. He should be sharing the information here instead of wanting to share it in private because it can help the whole community to expose the scammers. 1.9 BTC is a crazy amount to be honest.
They did not refund the customer, even if they do that, it's unacceptable because product is already delivered to the customer 2 weeks before they seize our funds. If funds are not clear, their system may reject payment at the first, you cannot simply seize "unrelated" funds after weeks.
We also regularly withdraw funds -otherwise disaster couldve been bigger- but withdrawals were already delayed that day, so kept using for a while. Bad luck I guess.
I do hope you got another much better alternative.
sorry for your losses, my info probably wont be of any help to recover your funds but i'll send you for curiosity.