I always seriously take the scam accusation post of every newbie because people usually come to this forum when they face a problem and usually they face it but some competitors use dirty tricks against their competitor casinos, so it's always necessary to seriously take each scam accusation and treat it respectively, we shouldn't ignore any newbie but at the same time we shouldn't believe them without solid proofs.
They can be real newbies with issues and need support, but they can be hired by competitor casinos for doing attacks ugly.
Either their reasons to join this forum and open scam accusations against a casino, if their accusations don't contain enough evidence that is assessed as valid, their accusations are invalid basically.
About one year ago, I made this
post with summary stats for percent of valid, invalid accusations.