Hello everyone,im feeling really depressing knowing that i been scammed for such money from fortunejack.
WHAT HAPPENED?
I opened one account , deposited 4LTC, and ended with 92 LTC using sportsbook.
I tried to withdraw and they requested KYC, i completed it(appeared message of verification completed),after this they said they are reviewing my account and, half day later they accused me of 2 things:
1.Not passing the KYC saying that there were multiple persons, this very weird because always was only me on camera.
2.Multiaccounting, and sharing some users that i dont know.
I been thinking almost all day since i got this notice what could happen but i cant find an explanation,point 1 always was only me on camera and point 2 , i dont know these accs , im from Bangladesh and here i connected to public wifi many times,also internet providers can provide same ips to same region, maybe thats the reason they "linked" my account, but honestly i think they saw this as the easiest way to dont pay the 11.000 USD.
Heres my profile, verified , but they say i didnt complete KYC
Heres the adjustement they made on my account -88LTC
And here they responde through mail
For me those 11 000 USD means a lot of money, i asked them through mail to explain me a little bit at least some proofs of multiple persons during KYC as they alegated, but they didnt answer, just said they cant change their decision.
Any idea how can i get my funds back?
WHAT HAPPENED?
I opened one account , deposited 4LTC, and ended with 92 LTC using sportsbook.
I tried to withdraw and they requested KYC, i completed it(appeared message of verification completed),after this they said they are reviewing my account and, half day later they accused me of 2 things:
1.Not passing the KYC saying that there were multiple persons, this very weird because always was only me on camera.
2.Multiaccounting, and sharing some users that i dont know.
I been thinking almost all day since i got this notice what could happen but i cant find an explanation,point 1 always was only me on camera and point 2 , i dont know these accs , im from Bangladesh and here i connected to public wifi many times,also internet providers can provide same ips to same region, maybe thats the reason they "linked" my account, but honestly i think they saw this as the easiest way to dont pay the 11.000 USD.
Heres my profile, verified , but they say i didnt complete KYC
Heres the adjustement they made on my account -88LTC
And here they responde through mail
For me those 11 000 USD means a lot of money, i asked them through mail to explain me a little bit at least some proofs of multiple persons during KYC as they alegated, but they didnt answer, just said they cant change their decision.
Any idea how can i get my funds back?
To start with, let me help you quote your post in other to be able to view your images posted.
To the discussion in full, I don't seem to believe on everything been said here without viewing any evidence to back it up, but am surprised at the because fortune Jack has been in this platform for a while and there have been many users in the platform right from this end and they are not complaining anything about the use of the gambling platform, why should your case be different if there is nothing wrong from what you have done that might have warrants for the restriction place on your account from making withdrawals.