The guy who helped was Jason from safety team and he was as very patient and very straight forward if it wasn't for him I would still be dealing with auto replies from stake support.
in the most disrespectful way possible, please fuck off.
i can't believe we now need to worry about this kind of scammers here too.
go back to twitter replies with your "Jason helped me recover my coins, send Jason a message and he will help you too" bullshit.
lol, I didn't ever wager full sum and didn't know the rules that I can't wd if I didn't wager full sum.
but how this happen
my story is pretty stupid, but I'll tell it anyway
i don't play in casinos, in general, i don't get any feelings when gambling etc.
we had a bet for 30k$ on the topic that if i play in a casino, i'll get "ludomania" and i'll play in a casino every day
after these words i went and made a deposit through exch.cx (43 eth, around 90k), put the money on stake, and went and played 3 dice for 10k$, won all 3 (i made the weakest bet, but in any case it was a stupid bet that i won), and after that the next day i tried to withdraw the money, and they asked me to go through levels 1-4, i went through them in a few months while i was busy with family problems (i didn't use fake documents or anything like that), and after that in January i got a modest "wait".
im not really lying, because if I was lied or I ever know that I need to wager full sum, I won't say anything about that, but it is how it is.
no regrets since I won 30k bet but feel very weird because stake keep holding my money :/
just saying, but this is text book money laundering patterns.
i'm not accusing you of anything, but damn dude, so much red flags, no wonder they asked you for KYC and AML documents.
but them keeping you in limbo for so long and the lack of communication is unacceptable.
this is taking way longer than it should for them to at least tell you if they are going to let you withdraw the money, refund your depo or the worst possible outcome, confiscate it.
not cool stake, not cool.