Quote from: holydarkness on Today at 09:56:25 AM

Quote from: Drahmaar on March 01, 2025, 05:16:13 PM

I dont think its Paradox. Ill explain again.
Ive opened this case one month ago.
In this one month only 2 things happend. They locked my account and then they unlocked.
I could done this with myself.

You know what is real Paradox?
First time when I texted their support that someone did those two tips unauthorized, he told me with Ironical Way
"So my dear, you are telling me that someone send those Tips? Its impossible, because you have OTP activated".
And now, their representative posted here, that my account was definitely hacked and he accused me for this. Isnt it PARADOX?
I knew that my account was hacked, but HOW? How someone can login to my account without OTP?
Dont you think thats problem of BC end?

Thats online Platform which is made by humans and humans are making mistakes. They have some security glitch and they dont want to admit it, because it will be bad for their reputation.

I want to close this case here, because how can I provide evidence that Im not clicking suspicious links or doing some stupid things to get my accounts hacked.
It was their fault that my account was hacked and they dont want to refund money.

I have plenty of reasons why I dont want to continue with BC.
1. Terrible support.
2. Lifetime waiting for email replies.
3. Dont care if someone like you dont text them
4. More and more people keeps posting here about their problems with BC. Forum is full of accusations of BC.

So my friend, yeah I dont care anymore.
But if you are still interested in of this case, like professional way, you can keep research what really happend.

I even got Free 20USD bonus from BC as email, but still I dont care.

And yeah, if someone post about BC here. Ill share my experience with them.

I have to agree that Live Support is terrible, many said that, and I experienced it first-hand when I tried to get someone's case resolved through live support, that's why --IMO-- the best way we can get to the bottom of this is by having my contact diving deep and look for the root of the issue. As we speak, my contact is still trying to get a clearer picture of it too, as from their side --just like they said-- there are signs of hack.

And yes, that's me saying I am still interested in understanding what happened, in a "professional" way, in sense that I oversee this case and I really want to get to the bottom of it, again, if you'll allow it.

You are truly kind and responsible person. I appreciate it a lot!