Quote from: Mugtaiya on Today at 12:20:22 PM

Quote from: CSFBC on Today at 11:41:04 AM

Hi Mohd1983,

I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.

I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.

Best Regards,

Customer Support Team
Freebitco.in

To any customers experiencing an issue with their account - please send me a direct message with the issue and your user ID, so our team can review for you and resolve asap.

Many Thanks!

Quote from: Mohd1983 on Today at 10:45:23 AM

Quote from: id5000 on Today at 10:02:07 AM

Quote from: Mohd1983 on March 03, 2025, 04:48:16 PM

Unfortunately again getting delay for withdrawal request with Freebitco
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?

It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.

Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process

So their only contact here for us on the forum has finally come out from the shadows to make an appearance. After months of hiding from answering for all these issues with their site.

How appalling to have wait over 7 months to hear a response from them. Failed support is another sign of a complete collapse of this site.

So here is my single question to you:

Quote from: Mohd1983 on Today at 02:32:31 PM

Quote from: CSFBC on Today at 11:41:04 AM

Hi Mohd1983,

I am the official CS representative for freebitco.in. From reviewing the recent forum posts, I see you have had an issue with a withdrawal made via the site. Our team will look into this for you and resolve asap once a few further details have been confirmed.

I have been unable to send you a message due to your account settings. Therefore, when you have a chance please send me a message, so we can get this issue resolved for you.

Best Regards,

Customer Support Team
Freebitco.in

To any customers experiencing an issue with their account - please send me a direct message with the issue and your user ID, so our team can review for you and resolve asap.

Many Thanks!

Quote from: Mohd1983 on Today at 10:45:23 AM

Quote from: id5000 on Today at 10:02:07 AM

Quote from: Mohd1983 on March 03, 2025, 04:48:16 PM

Unfortunately again getting delay for withdrawal request with Freebitco
I made a request of around 1.2M FUN Token before 5 days and still pending also didnt get any email
Anyone also facing this issue ?

It has been said in this thread that someone was sucessfull almost instantly, that to others it took between 5 and 15 days and someone else concluded that they operate manually twice a month - if it is so, you are still far from an eventual timeline on about middle of march25.

Thanks for your reply
First time i face this delay usually its take maximum 48 hours
Unfortunately now even i cant play now and i should wait till the withdrawal process

If uou are official CS so for sire you should have access to support emails or any orher offical email
Also you can provide your email instead of sending direct message

If you can not answer this simple question then you are not doing any sort of support for this site and just stalling.

Hi,

I want to clarify that there is no known issue with the site, and I’d like to address any concerns regarding this directly.

For any customers who have been affected/are currently being affected by the Wheel of Fortune (WoF) Spins, please send me a private message with your User ID and the length of time you have not received these spins. Each case will be reviewed individually. Alternatively, you are more than welcome to send an email to our support team who will review and respond asap.
The email address is: support@freebitco.in.

I understand that some customers have experienced issues in the past, and in many cases, spins have resumed. We will be happy to investigate further, so if you would like your account reviewed, please send the details via private message or email.

Best regards,

Customer Support Team
Freebitco.in