Curious, without naming names, what’s the worst experience you’ve had with casino support? We would love to hear some real examples of what not to do.
Fake welcome bonuses. I know a casino who used fake welcome bonus to lure gamblers to their site and at the end the even after they made their first deposit which is part of the ToS to access this bonus still lock the bonuses. The gambler will only see the bonus but can't use them and after a while it vanishes.