Hi All,
Please note that our team is not always available on weekends, so responses may be delayed during this time.
Not available on the weekends, during the week, on holidays and vacations as well. In other words, not available for a whole year already.
It doesn't make sense you come back to this thread to say empty words and to give false expectations to users. The reputation of your service is ruined. You are advertising a scam premium program while accumulating complaints which are never addressed.
Other casino like blackjack.fun has a support with same working hour like this but now they improved by making their support available everyday with just some time off which is much better than support unavailable on whole day.
This issue usually due to lack of personnel to cover the shift for casino operating hours. They should start improving this or else their casino will always received criticism now that they are on the bad side of the forum.
Lolz, I honestly think that the customer service of freebitco not working during weekends is not really a big issue compared to the issues that are currently on ground and need urgent fixing, many have lost trust in freebitco not exactly for the customer service not being available during the weekend, but more them not even responding at all even during the weeks which is supposed to be their working time, plus several other issues.
I did say that the management of this casinos should focus and gain back their once good reputation, then maybe we can discuss about the not working on weekend later on.
I don't know if any one have asked this before, but I am asking @CSFBC what happened to wesuit and TheQuin? Are they both OK.?