Of course, they made one last cash grab. They didn’t pay out my money and stopped responding to emails regarding the withdrawal of my remaining balance.
They only responded once, and that was after I started making noise about the issue in multiple places.
The funniest part?
With their final actions, they completely confirmed my previous accusations that they are nothing but scammers.
so this is going to be one of those "he said she said" scenarios where sportsbet.io one thing and you say another.
tbh, sportsbet should consider changing how this works.
instead of blocking access to everything, balance should be put in withdraw only mode. i think that would be a better way to deal with closing self excluded accounts that still have balance.
I agree with this. this prevents the gambler from gambling in the casino and avoids issues like this. once the balance on the account has been withdrawn they can then fully close the account.