Quote from: shasan on Today at 11:27:04 PM

Quote from: RonKoetse@protonmail.com on Today at 11:22:27 PM

An important factor to consider is that you requested a trial card, and we provided it to you for free. When the BIN became unavailable, you asked for a replacement, and we issued a new one. Additionally, we gave you $30 for free to spend as you wished . You haven’t spent a single cent of your own money. On what grounds are you accusing us of being scammers?

You have offered the card to check to check how your card is so that we can check and if it is good then we can use it. You have not been told it is a trial and you will delete the card. And you have mentioned the card has been deleted due to a decline. How you can charge 6 times for the decline while the card should be blocked after the 5 declines? And how you can decline while the card is deleted? So, you deleted the card before any decline?

After five declines, your card remained frozen but was not deleted. This is why each subsequent decline was still processed. However, after additional declines, the system triggered the card cancellation process. BTW your card remained active for an entire year.

Regarding the cancellation of your card: you violated our rules, and as a result, your card has been deleted. It’s that simple - how is this not understood?

Regarding your accusation of us being scammers: you requested a trial card, and we provided it to you for free. When the BIN became unavailable, you asked for a replacement, and we issued a new one. Additionally, we gave you $30 for free to spend as you wished. You haven’t spent a single cent of your own money. On what grounds are you accusing us of being scammers?

We believe this discussion has reached its conclusion and further communication would not be productive.