Quote from: mr2dark on Today at 08:33:07 AM

Quote from: ExampleMR on March 14, 2025, 02:19:24 PM

I am facing the same issue. Has anyone been able to solve this problem? The point is that I'm already using ViaBTC.
And 2 out of 20 machines are not working properly. Maybe it's the firmware issue? But it's the same on every machine: Thu Jan 23 13:46:29 CST 2025.
The problem is the same as in the topic. After starting the miner, the hashrate and uptime fields are just empty. And in the log there is a 'kill all hashboard' entry, followed by nothing. Cry

I had the same issue. I tried different pools and a firmware update. After the latter I noticed the one of boards was heating a bit more and started losing hashrate earlier than others.
The seller suggested to send it to a service center.
But then I decided to check hashboards (like it is suggested in the paper instruction manual). And I found the problem.
One of hashboards fell out of the bottom channel and got stuck completely in a wrong position during delivery.

Here's how it looked like:

I detached all other parts (including all main fans) from the main aluminium body. Used a blowdryer to warm up the body a bit and pushed the hashboard with both hands on the radiator closer to the bottom channel. Little by little it returned to the bottom channel.
After I assembled it back it has been working like a charm.

Nice work