Hi!
Thanks again.
You chatted live support [who have basic knowledge of ToS and not specific things like the point you're trying to clarify], they said it's ok as they can't find Portugal in their list of restricted territory. And that's the end of the "ticket" from live support side. They did not forward or make a follow up to legal and compliance team for this matter. So, other than the live support staff who handled your ticket, and you, no one knows that you're a Portuguese accessing from Portugal.
I must correct your statement.
The response I received regarding the legality of playing from Portugal was delivered via email, not through live chat support. This is a crucial distinction.
Therefore, your assertion that this matter was handled solely by live support staff with limited knowledge is inaccurate.
The information came from an official email, which suggests a higher level of authority.
So, have we reached the end of the line? Can I start burning everything I can about Housebets and associates?
Is that their final position and ridiculous response? As far as I know, live chat issues are handled in live chat. If I received that response on February 28th, it certainly wasn't in live chat.
I appreciate your help, and I'm only waiting now for a green light from you to start the war. Cheers