Quote from: bchannel on March 28, 2025, 01:37:48 PM

Quote from: ybex.io on March 28, 2025, 01:31:55 PM

Quote from: bchannel on March 26, 2025, 02:06:48 PM

Is this a joke? What's stopping people from creating every ticket with this mark and how are you going to verify it? Every ticket should be equally important, regardless of the situation.

Quote from: https://ybex.io/docs/emergency-requests/

Emergency Requests

For critical situations involving imminent risk of death or serious physical harm to an individual, please follow these instructions.

To ensure immediate attention for truly time-sensitive emergencies, please clearly indicate “URGENT REQUEST» in the subject line of your email. This will help us prioritize your inquiry and respond as quickly as possible.

If you read all the absurdity written there, you can go crazy.
Do you guys get all this from Google?

Hi! We’ll review this for possible adjustments, and it's important to note that there’s also an ethical aspect here.

The risk of death is not comparable to a delayed transaction or any other issue related to technical difficulties.

Thanks for the feedback!

~~Apparently you don't even read what I write.~~
The main question was how are you going to check that a person is dying and urgently needs money that was delayed for a certain reason?
What's stopping everyone from using this trick to speed up the exchange process in cases of delays?
Are you going to request a doctor's note about his critical health? This is insanity.

Hello. We respect our clients and hope they will respect our terms of use as well and use emergency requests only in corresponded cases. There is no sense to trick us with claiming emergency requests because our support works 24/7 and help with the orders immediately.

Fortunately, we have not faced with this cases.