Quote from: Stepstowealth on Today at 11:39:06 AM

Quote from: pusaka on March 28, 2025, 10:50:57 AM

Quote from: logfiles on March 27, 2025, 10:50:00 PM

Quote from: kofemaniac on March 26, 2025, 05:00:06 AM

They promised to try to respond within 20 days.
In any case, I would warn anyone to make a deposit in this casino for now. There are so many similar complaints that there are only two options. Scam or failure.

...

Has it been 20 days since you first posted your complaint here? If not, then it's better to wait until the time promised by customer service. Don't be too hasty,

Not hasty too especially also with discrediting the casino to other people like he has said.

If a casino promises you a response within a certain period, you should understand that there are other issues that they are attending to as well that have come before your own and they have to put you in a time frame to ensure that they are able to satisfy everyone. If after the waiting time the casino demands that you give them some little more time, I think you should also try and exercise some more patience because some issues take more time than expected.

If there's 20 day timeline stated I guess the casino is doing some serious investigation since maybe the person experiencing this issue has done something to trigger this situation.

So I guess much better for him to wait for the timeline said and there's no use to rant here its because provably that he receive the same answer from other people.

They are somehow a well known casino and for sure that they won't ruin their reputation for some small issues. So better for him to relax for a while and just plan to do his next action if 20 days past and nothing happen on his case.