Quote from: Alohahaha768 on Today at 01:11:01 PM

Quote from: AHOYBRAUSE on Today at 10:39:45 AM

Quote from: Alohahaha768 on Today at 10:26:12 AM

Hello Bitcointalk,

I’m sharing my experience with Stake.com, a well-known crypto casino. On March 5, 2025, my account was blocked shortly after I completed full KYC. At the time, the account held a balance of $26,370 USDT

I submitted:
– Government-issued ID
– Selfie with ID
– Proof of address
– Proof of source of funds

After all documents were submitted, my account was restricted without any explanation. Support has been unhelpful, and compliance is silent. No rule violations were mentioned. I've had successful deposits and withdrawals before this.

I'm posting this here so others are aware and to ask: has anyone else experienced this with Stake.com? Did anyone actually get their funds back?

Happy to update this thread if anything changes.

https://imgur.com/a/viv6VPy

Guess once important question is, where are you from and what country's address have you verified during the KYC process? They recently banned a lot of players that are from banned regions and circumvent the restrictions via VPN use.
Not saying this is ok but when people register these days, knowingly from a restricted territory, it's kind of their own fault. Seen plenty of accusations in the past week that often had something to do with people coming from those banned regions.
Not saying you did this as well but it might be the reason for your dilemma.

Hello, and thanks for your reply.

Please note that I’ve attached screenshots showing that I successfully completed step 1 and step 2 of the verification process. Step 2 includes ID card + selfie, which clearly confirms my citizenship and country of residence — Kazakhstan.
So, my location was fully disclosed and accepted.

Actually you are wrong about that. Level 2 has nothing to do with the verification of your address. I have a German passport, but I live in Japan, so there is that. So them just seeing your ID or whatever doesn't mean they know where you are living.
Kazakhstan however is not on the current list of banned regions, so the problem must lie somewhere else. The question now is where.