They don't answer me anywhere. I filed a complaint with Casino Guru. They ignore it.
One thing is for sure though, Rollbit isn’t the kind of casino that would want to hold your money if they haven’t got something on you. Surely there would be something, it could have been misunderstood but, there is definitely a reason as to why you did find yourself in this position where you’re having to defend just how many accounts you’ve got on the casino. While you continue to pursue your case, just ensure to be sincere all the way and hope it gets resolved.
Judging by the number of similar complaints on all platforms - it is clear that Rollbit is a casino that is currently holding clients' money, in an outrageous way accusing them of creating second accounts and ignoring most requests. I repeat, I really hope that this is some kind of mistake, but even if it is, it will not be solved in so much time... What excuses can there be? You can say as much as you like that, for example, the players themselves are to blame and may have violated the rules, but the casino has not provided any evidence either publicly or personally to the players. To such questions, they simply ask to name their other accounts. Please be completely sincere yourself, do you not find your attempts to whitewash the casino funny?