https://imgur.com/a/Xmitjjf>>Follow @holydarkness suggestion to escalate this to CG or AG so that Stake reps will send their explanation properly.
Yes, I also considered these options. But both have nuances:
https://www.gamingcontrolcuracao.org/contact"For complaints, please note that the GCB does not handle disputes between players and gaming operators. For more information, you can click here."
I wrote to askgambler, but my claim was rejected, and for a far-fetched reason. Allegedly due to the fact that they do not consider complaints related to the casino bonus system.
How is the bonus system related to my complaint? Askgambler support responded that it is not related in any way. But they will not explain why they rejected my complaint.
I understand correctly that by AskGamblers rejected your claim, you're saying that they didn't take your case for mediation for above reason, and that your case was not published due to it? Because I don't think I can find your case in AG.