Quote from: rstake on April 07, 2025, 05:46:04 PM

The case concerns the casino razed.com. I created an account at this casino some time ago — I deposited around $500, won a total of $1200, and requested a withdrawal. That’s when the problems started.

I was asked to verify my account — initially level 2. I submitted all the required documents. The approval process took an unusually long time but was eventually completed successfully.

Next, I was asked for level 3 verification, which involved proving the source of my funds. Since I’m an entrepreneur, the process was a bit complicated, and I spent half a day explaining everything. A few hours after my documents were accepted and I was informed that the account had been fully verified, my withdrawal requests were rejected, and all my bets were refunded.

Additionally, I received a message saying I had 24 hours to withdraw the deposit amount, or it would be confiscated. Shortly after, my account was banned.

Live support claims that their systems detected duplicate activity on my account. Of course, I was not provided with any proof to justify such accusations.

The amount I’m seeking to recover is: $1200 (winnings) - $500 (deposit, which they returned) = $700 USD.

Proofs:
https://talkimg.com/images/2025/04/08/xwkyG.jpeg
https://talkimg.com/images/2025/04/08/xwELP.jpeg
https://talkimg.com/images/2025/04/08/xwNTc.jpeg
https://talkimg.com/images/2025/04/08/xwFa2.jpeg
https://talkimg.com/images/2025/04/08/xw3Gj.jpeg
https://talkimg.com/images/2025/04/08/xwIeq.jpeg
https://talkimg.com/images/2025/04/08/xwvKD.jpeg
https://talkimg.com/images/2025/04/08/xwysZ.jpeg
https://talkimg.com/images/2025/04/08/xwfHf.jpeg
https://talkimg.com/images/2025/04/08/xwJ78.jpeg
https://talkimg.com/images/2025/04/08/xwja3.jpeg
https://talkimg.com/images/2025/04/08/xwrtw.jpeg
https://talkimg.com/images/2025/04/08/xw1L9.jpeg
https://talkimg.com/images/2025/04/08/xwLqN.jpeg

Updated with the proofs in jpeg on dedicated server