Quote from: Mahdirakib on Today at 05:52:40 PM

Quote from: eltigre777 on Today at 05:20:13 PM

I think i know where the key for the problem is , my brother also is having shuffle account ( we live together, we share same living adress, same Ip adress , but his account is also verified - just to clarify , he never made an withdrawal and is -6k from his account. I've already gave that explanation to them but still no response

Well, that's a serious problem. Some people create multiple accounts and verify the account with their family member identity documents to mark it as separate account. Again, the key part is the betting activity here. If you and your brother accounts have the history of placing bets on same events to make sure profits by taking the advantage of odds during the live match, then it's a big problem there.

If you say it like that most of the times will make sense, but not in this case, I have like 200k+ wagered and 150+ are on casino section , my brother has 6k and also on casino. And if you think that is the case ( betting same thing for higher profit it's not like that ) we both had our accounts from 4/5 months, why my withdrawals are in review now, as you can see from the screenshots I've had a bigger withdrawals