Quote from: BitcoinHunt3r on April 14, 2025, 04:59:12 PM

Quote from: DaNNy001 on April 14, 2025, 02:11:48 PM

So if am getting this correctly, the casino allows him to gamble and claim his funds even when his nation isn't listed on their license or allowed countries. The reason why am asking is because I thought players that gamble from a region which is not accepted by the casino are always limited to an extent that could even prevent withdrawal of funds.

Just want to confirm that casino are not blacklist my country because my country is still available on KYC level 1 but on KYC level 2 casino uses services from third parties which is called live verification well, here is the main problem, third party not list my country so there is no way to complete KYC level 2. When I reported this issue to the support team but they can't do anything because KYC level 2 is completely controlled by the third party/live KYC service, support team know my country is not restricted so he offer a solution to skip KYC level 2 it's just that I'm worried that other problems will arise later, of course I have to consider it.

Apologizing if this is getting tedious to answer but I am just curious what does the support mean when they say to skip KYC level 2? Does it mean that you just do not get to KYC level 2 or you just go straight to level 3? Because you are right that what if in time to withdraw you are still needed to complete KYC level 2 before the level 3 and before you can finally withdraw your funds

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I hope this issue will not be a debate anymore, the problem is clear and the solution is available well the decision is up to you if you are in this situation. Indeed, it would be better for casino to provide manual verification to avoid other problems. I personally chose to continue by taking a screenshot from the support team as one of the evidences.

If they did say it then they have full responsibility over what happens next. They can't say that it's okay today then not tomorrow. But if skipping a level of KYC is fine, what will this imply for other users?