Quote from: jstefanop on Today at 12:51:52 AM

Quote from: ImJGalt2 on April 13, 2025, 05:23:21 PM

Just received my Apollo II from Futurebit after waiting two months. $999 plus shipping.

I wanted to run my own node to support the botcoin network/community as well as have some privacy with my transactions, all the while having a lottery ticket to win 3.125 bitcoin every 10 minutes or so.

It was a noble idea, but this thing they sent me is VERY buggy and not working as advertised. I've been trying to download the completed blockchain to the node for a few days, but it crashes, etc. I got really far yesterday about 72% complete, but today now the unit is refusing connection: "warning Connection refused. Your node is not running."

I've scoured most of the 140+ pages in this forum. Reached out to futurebit (not holding my breath on that)... and now kindly asking if any of you got this same error and resolved it successfully.

All this to say, I'm kinda disappointed I'm going to have to put a lot of work in to resolving this. I overpaid to have it be easy... as time is money and I'm willing to part with my money to save time.

I've read that their return/exchange policy states only 14 days. So I'll give it a couple more days to resolve, else, I'm returning it and dusting off my old Etherium miner (please note, I got paid in Bitcoin BTC so I'm not a shitcoiner) to run as my node.

Running the latest v2.0.7
Have At&t fiber 1GB up and down.
Hardwired directly in to switch that is connected to EERO 6.
Saved a port with the Ip address, added the 8333 and have disabled it after reading that it conflicted with operation while downloading the block chain.
Have tried rebooting router, switch, and Apollo II. (Obviously)

The Apollo II can mine, but what's the point if I'm trying to solo mine to my own non-functioning node?

Any advice is appreciated, otherwise this baby is going back so they can make it someone else's problem.

Just know I had good intentions when I parted with my $1k for the last 2 months...

Do they not test this shit prior to sending it out? They had 2 months! Cheesy

Just reply to your order email for support. Not sure where you get the impression we dont take care of our customers. We are shipping out a high number of units currently so we might not catch 1/100 faulty units out the door.

I dont see any backlog in our support tickets beyond a few hours today.

Anything that does not work within a year is fixed or swapped out, and happy to refund if the issue was within the 14 days of you getting it.

Hello jstefanop, any useful advice other than to ask if I have reformatted the SSD, when I mentioned above that I did and in the e-mail correspondence below...

This is the email correspondence from your company.

On Apr 14, 2025, at 12:56 PM, I wrote:

Hello,

I’m happy to do tech support.

What advice do you have for me based off of the error message I’m receiving.

I flashed it to v2.0.6 and it doesn’t work.

Do you have a link to v2.0.7 I can try?

Not happy.

Thanks.
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From Futurebit:

Hi when you reformat the SSD drive does it still not start downloading the blockchain?

FutureBit Orders
order@futurebit.io