Seems like Namecheap repeats their excuses like parrots, this is reply I got for retweeting webpage from Examplens:
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Basically they repeat excuses from e-mail.
From the stance that namecheap has taken makes me think they aren't the
people company calling the shots.... perhaps there is a big player (silent partner perhaps) controlling this show and namecheap is the puppet or middleman in this whole front.
Are the saying they have no T&C's to protect their business from bad actor's? And why should something within their reach go to local authorities to be resolved 😔🤯It would be interesting to dig out what the internet has on such issues and how they were resolved, because eXch certainly can't be the first to be denied justice.