Quote from: holydarkness on Today at 09:14:43 AM

Quote from: btcber on April 18, 2025, 05:01:17 PM

Quote from: 96OFFICIAL on April 14, 2025, 01:47:50 PM

Quote from: btcber on April 12, 2025, 09:28:39 AM

@96OFFICIAL

How shall we proceed to fix this?

We appreciate your patience and would like to assure you that one of our dedicated team member will reach out to you to discuss the matter in more detail. We will conduct a thorough reinvestigation of your case, including a complete review of your account activity and all bets placed.

If any errors or misunderstandings are identified during the review, appropriate action will be taken.

Thank you again for your cooperation, we will be in touch soon.

Best regards,

96OFFICIAL

Hi @96OFFICIAL
I still haven't heard from anyone from 96.com and it's been 2 weeks since my account was disabled. Do you have a timeframe for reinvestigation? When can I expect any update?

While the chance that I guessed the situation here wrongly is somewhat highly-probable, I dared myself to assume from the explanation given by their rep that the situation here is your account being flagged by their provider, so the one who actually investigating is the provider, not the casino. If I am correctly interpreting this, then the casino's hand are also tied. They're also waiting for verdict by the provider, just like you.

Interesting point, maybe that's it. Like I mentioned here and in the DM to you, I would like their rep to share my full betting history here, so the public can see it too, as Im clueless what could trigger multiple flags. Worth to mention - betting from multiple accounts with them, would be pointless, as they moved their odds whenever I went all in on a bet. Im 100% sure non of the games I bet on could be flagged for being fixed - I was only betting on mainstream football. Arbitrage betting - also not that, I dont think arbing on winners or over/unders with major football is even possible.