Yeah it's almost weird, why do newbies always come up with unproven accusations? It's like a cabal is attacking this casino with everything... just conjecture.
Because I played at Betpanda without any problems, even they are friendly in solving problems on livechat.
This is not the right way to attack the competitor. Deploying people to say negative about the casino without proof isn't worth it, because it can be accessed very easily if the casino is having a problem or if it is just propaganda.
Generally speaking, the competitor casino should improve its services so that gamblers come to them and they retain their customers through good gestures and trust. You can only win in this market by competing in a healthy way, and believe me it is the only long-lasting method of running the casino successfully.
The truth is that for a competitive sector like casino operations, there is always the tendency of bad actor's and those bad actors will go to any length just to tarnished the image of their perceived competitor, most especially those that have they platform already succeeding.
So we shouldn't be surprised when we see those attacks that comes in between the line, some go to the lengths of creating account's just to spread false rumors against their counterparts just like in this case of a newbie accusing a platform without any evidence to back up their claims.