Hello everyone,

I’d like to report a serious issue with BC.Game. I received the 200% LCFC New User Bonus, which required 10x wagering at minimum 1.5 odds. I followed all the terms carefully and finished the wagering as required.

However, the system still shows the bonus as incomplete, even though the support chat admitted I had completed the wagering. They asked me to wait 48 hours for it to reflect but it’s now been over 4 days with no update, and support has gone silent or copy-pastes vague replies.

I have proof:

Screenshots of my bets (all qualifying)

Chat logs from support confirming I completed the wagering

I believe this is unfair and misleading behavior from the operator. Players deserve better clarity and transparency.

I’m attaching screenshots below. I urge the community to be cautious and would welcome any advice on how to escalate this further.