I recently registered.
But before I started betting, I asked in the chat directly - "I want to protect myself and verify my account before I start playing. What can I do for this?"
To which I was told that "you will verify when we want you to!"
Then I pointed out that I wanted to exclude fraud on the part of the bookmaker, when after verification the winnings are cancelled! That this is my right and why should I risk my money? Then I pointed out that I have a reason for this!
To which the operator in the chat answered me, yes, perhaps because of your reason, you really will not be able to pass verification, or perhaps this is not a problem. But how it will really be, you will only find out when you start to go through verification!
I was simply shocked!
Bookmaker representative, can you explain the reason for this behavior?
Are you deliberately manipulating the rules for the purpose of fraud?
We see 2 chats from you. The first, you were told that you are not welcome to play with us. Then you returned with a different email address and you were told that we do not require verification unless there is a suspected terms violation. Please do not return to Betcoin. Do not come in our chat and do not comment on our thread again or it will be treated as the spam that it is. We are far too busy providing exceptional service to our tens of thousands of regular players to continue going back and forth with you.