Quote from: 96OFFICIAL on April 28, 2025, 09:30:43 AM

Hi
@96OFFICIAL

Can you please update me on the reinvestigation process? Non of the dedicated support members reached out to me, like you said will happen.

Hi
@btcber

we've reopened the previously closed file related to your user account. Please note that reopening such cases requires us to provide a detailed explanation to various department, especially the bets are associated with Fraud. We strive to respond as quickly as possible, we ask for your understanding that responses may not always be immediate when it is across multiple department. Please be assured that your case is being followed up on, and you'll be updated as soon as there's a development.

[/quote]

Thank you for the update.

I appreciate that you've reopened my case and that it's being reviewed across multiple departments. I fully understand that these things can take time, especially when detailed explanations are required internally.

That said, to this day, no one from your team reached out to me and I want to reiterate that I strongly deny any fraudulent behavior and I am requesting again to make all of my bets placed public here. There was nothing fraudulent about my betting activity.

I’ll await further updates and hope this matter can be resolved promptly